> ## Documentation Index
> Fetch the complete documentation index at: https://site.aspect.build/llms.txt
> Use this file to discover all available pages before exploring further.

# Open Source Development Prioritization

> How Aspect Build prioritizes open-source Bazel work across customer tiers, community requests, BOSS engagements, escalation paths, and notable exceptions.

Aspect prioritizes open-source contributions and requests according to the following framework. Work is evaluated in order of precedence, with exceptions where ecosystem or strategic factors apply.

## Priority tiers

**Tier 1 — Active Engagement Customers**

Requests from customers operating under an active Statement of Work (SoW) receive highest priority. Work is scoped and scheduled in alignment with the terms of the engagement.

**Tier 2 — Bazel Open Source Support Subscribers (BOSS)**

Customers enrolled in Bazel Open Source Support receive prioritized consideration for open-source requests outside a formal SoW. Where consulting hours are available, they may be used to fund development of these changes.

**Tier 3 — General Customer Requests**

Requests from customers without an active SoW or BOSS subscription are evaluated based on impact, feasibility, and alignment with the current roadmap.

**Tier 4 — Community Contributions**

Contributions from the broader open-source community are reviewed and merged as capacity allows. Quality, test coverage, and compatibility with supported configurations are evaluated before acceptance.

## Exceptions and accelerators

The following factors can elevate work outside the standard tier ordering:

* **Ecosystem-driven requirements** — Changes necessary to maintain compatibility with ecosystem evolution (e.g., bzlmod migration support) are prioritized regardless of originating tier, as they affect all users across the ecosystem.
* **Strategic alignment** — Work on strategically designated rulesets may be accelerated based on roadmap priority, independent of request source. Current examples include `uv` integration in `rules_py` and platform upgrades in `rules_js`.

## Support

Need more than community support? Aspect offers [commercial Bazel support](https://aspect.build/services) via a dedicated Slack channel with SLA-backed response times.